Mary Kay’s Product Promise is a testament to the high quality of all Mary Kay® products. It was created so that you can feel confident that the products you purchase are some of the best in the marketplace. We are committed to offering you high-quality products that will satisfy the demands of women today!

Product safety is our highest priority.
In a typical year, Mary Kay Inc. spends millions of dollars and conducts more than 300,000 tests to ensure that every Mary Kay® product meets the highest standards of safety, quality and performance.

Scientific experts assess every individual ingredient and every finished product.
This rigorous testing, and retesting, is performed or supervised by members of the Mary Kay Research and Development laboratories, including Ph.D.s and other advanced-degreed scientists in such areas as toxicology, pharmacology, microbiology, chemistry and biochemistry.

Every product decision is based on scientific fact, not opinion.
Mary Kay Inc. relies on proven scientific research utilising the most advanced technologies available, and the Company will not use any ingredient until our testing has proven it safe and effective for use.

Independent board-certified dermatologists and other medical experts play a vital role in product testing.
Clinical testing is conducted in independent laboratories where volunteers use Mary Kay® products under strict supervision and evaluation is carried out by board-certified dermatologists and ophthalmologists. Mary Kay Inc. also conducts extensive laboratory testing to ensure against skin irritancy and allergy and uses state-of-the-art methods to evaluate all products to be used in the eye area.

All skin care and cosmetic products are regulated by governmental health and safety authorities.
Before any product is allowed on the market, it must pass stringent government safety requirements. As a matter of principle, Mary Kay Inc. regularly goes beyond what is required by law when it comes to product safety.

Mary Kay Inc. does not do animal testing.
Mary Kay Inc. does not conduct, or request on its behalf, any testing of products or ingredients on animals and has signed a pledge never to do so in the future.

Mary Kay Inc. stands behind its products sold by Independent Beauty Consultants with a 100 percent satisfaction guarantee.
If for any reason you are not completely satisfied with any Mary Kay® product, it will be replaced without charge, exchanged or the full purchase price refunded within 90 days to your authorised Mary Kay Independent Beauty Consultant. If she is no longer active, it can be returned to the Company with proof of purchase.